Floorwalk services, provided by the company FloorWalk, refer to market research and consumer insights services that use mystery shoppers and auditors to collect data on the retail, automotive, and hospitality industries. These services include retail audits, mystery shopping, visual merchandising audits, and consumer experience audits to provide businesses with data on product placement, pricing, stock availability, staff behavior, and overall customer experience. FloorWalk uses a platform for auditors to upload data in real-time, which is then analyzed to give businesses actionable insights and recommendations for improvement.
Trusted by the world's most customer-focused companies
A quicker way to audit your stores. FloorWalk team helps you in creating the backend questionnaire, setup realtime insights panel and get details of the problem statement that you would like to measure. These details are set on the portal and you can assign local auditors to get realtime data.
Empowering Retailers with Actionable Insights for Enhanced Customer Experiences
A comprehensive analytics platform that tracks key customer experience metrics, driving actionable insights for business growth. NPS (Net Promoter Score), Customer Satisfaction Score(CSAT), Customer Effort Score (CES)
Your one-stop solution for retail insights, empowering businesses to enhance in-store experiences and track product performance.
Leverage powerful tools to analyze Brands presence, tailor your strategies, and expand effectively
Porsche India Pvt Ltd is a division of the German automobile manufacturer Porsche and the Volkswagen Group India.
Manyavar & Mohey are India’s own brand in ethnic wear and tradtional festive clothing. The objective of this activity was to check.
Mahindra & Mahindra Limited is an Indian multinational car manufacturing corporation. The objective of this activity was to check the infrastructure of the showroom.
