In market research, researchers need to determine the market research tools. There are different types of tools used in market research, including interviews. On interviews, all questions are usually composed and asked by the expert…
Uncovering the Mystery of Mystery Shopping
Mystery shopping is a mechanism used externally by marketing research companies or internally by companies themselves to measure the quality of their service to ensure compliance with regulation and to gather service information’s. The term "mystery shopping" was derived…
Who Can Be A Mystery Shopper?
Mystery shopping is one of those jobs which requires part-time involvement. Of course, there are certain boundaries to what could be a shopper profile. Mystery audits have a certain amount of flexibility. For some audits,…
Mystery Shopping and Its Impact | Does My…
Customer service is what keeps your clients coming back time and again. Your clients prefer you to your competitors when you provide them with a better quality of experience. Satisfied customers get your business referrals,…
Mystery Shopping for Beginners
Are you one of those shoppers who recently came across Mystery Shopping, and wants to earn some handy money and enjoy free services? Here are 10 easy steps to become a mystery shopper in India.…
Earn while you shop for us? YES! –…
Earn while you shop for us ? YES! Well I have got your attention now. Are you still thinking if it is possible? Yes, it is very possible and Mystery Shopping is the answer. What…
Mystery Shopping – Work is fun!
Breaking news: Shopaholics getting paid for shopping! Sounds too unreal to be true? I used to think so too. Now, I spend half my days shopping around different stores, and I get paid for it.…
Top ten criteria to be judged for Mystery…
Quality customer service still does exist, however due to availability bias we tend to remember these negative or sub-par experiences when one has been experienced or heard of recently. That is not to say that…
Customer Experience and Mystery Shopping
Customer experience is a high priority for consumers and is directly proportional to retaining the Customer. In today' economic world with the fast progress of E commerce and it's way of capturing market, it has…