Mystery Shopping for Coho- the new residential experience
Mystery Shopping has become the key to understanding how an organization functions
unmonitored. Any space overwhelmed with surveillance can only capture the glitches in the
organizational space, but it cannot sufficiently articulate the lived experience of a common everyday
customer. Decisions are made and spaces are created through plans are made at the managerial
levels, and even though they are founded on months of exhaustive research and statistical analysis
they can still fall short of addressing the customer’s needs. Mystery Shopping allows the customer’s
point of view to come to the fore so that the responses can be gathered from the receiving end of
services.
In a new age residential platform such as Coho, mystery auditing through floorwalk.in can help
uncover the customer’s point of view as they enter the house and help prioritize and understand
their needs. Coho allows people to come together and share a fully furnished residential structure
and practise what is now popularly known as cooperative living. Every coho house provides residents
with multiple facilities like fully equipped kitchens, well furnished dining rooms and even
recreational units. A floor walk study will help understand how the customer will most likely respond
to the space and how efficiently the facilities are being offered.
Mystery auditing is relevant to all kinds of organizations. The analysis would be equally beneficial for
a shopping mall, a luxury product showroom and a residential space like Coho. With its professional
auditors and a detailed analysis floorwalk offers its customers an enriching experience. As the
customers grow more particular and vigilant about their choices and the marketplace becomes more
customer oriented, floorwalk will help organizations reach optimum customer satisfaction. So don’t
wait for a mistake and an angry customer’s mail preempt and address all your problems with
mystery auditing. And find flats on rent in Gurgaon, flats on rent in Noida and flats on rent in Delhi at CoHo and have a hassle free life.