I’m Sourabh, a Marker Researcher and a marketing consultant by profession and an entrepreneur at heart.
Worked with 100+ brands like Porsche, Amazon, Audi, Apple, Cipla, Oberoi Group etc on their Marketing & Research Projects and enabled them to solve their customer experience problems by sharing ground level consumer insights. I’ve been working in this industry for 8+ years and have an in-depth knowledge of know-hows on how big brands operate on their Marketing & Business spend along with automating offline and online marketing campaigns.
With diverse experience in the field of retail, I have worked with 250+ masterminds across retail industry to execute their marketing plans across India and auditing them through Mystery Shopping. With the vision of creating million opportunities, I have been successful in enabling a workforce of 50+ women via my venture FloorWalk, a Mystery audit solution for brands with presence in 350+ cities PAN India, USA, Middle East & China.
Innovating Solution driven ideas Groundbreaking Ideas. New Concepts. Consumer Focused. That’s how we at FloorWalk spell Innovation as. Our “ideas-first” approach enable us to brainstorm and yield solutions that are tailor made to the best of our customers’ preferences.
Technological advancements To create value in an ever-evolving business environment, FloorWalk understands and imbibes the principle of Adaptation as the key to success. With the accelerating pace of technological advancements, FloorWalk leaps ahead in the industry by adapting to these changes and producing best in class solutions for their customers
Our Action Oriented Approach drives Futuristic and Holistic solutions that are Innovative, Adaptive and Customer Ready. Floorwalk builds on key principals of Uplifting Customers, Uplifting Auditors and Uplifting Employees ensuring the best service standards in the industry. We have also developed and expanded across geogrpahies for Global learnings in Mystery Audits. Our Mystery Shopping software has achieved upto 95% in automation for Mystery Audits. Our vision by 2030 is to have customer excellence matrix delivered automatically to brands at 100% automation.
