Competitive Intelligence (CI) is that the action of shaping, gathering, analyzing, and distributing intelligence regarding product, customers, competitors, and any side of the atmosphere required to support executives and managers in strategic decision making for an organization.
Competitive Intelligence means that understanding and learning what happening within the world outside the business to extend one competitivity. It means that learning the maximum amount as potential, as presently as potential, regarding one external atmosphere as well as one business generally and relevant competitors.