Monthly Archives: September 2014

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Top ten criteria to be judged for Mystery Shopping

Customer Service and Mystery Shopping
Quality customer service still does exist, however due to availability bias we tend to remember these negative or sub-par experiences when one has been experienced or heard of recently. That is not to say that poor …

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Customer Experience and Mystery Shopping

Mystery Shopping with FloorWalk
Customer experience is a high priority for consumers and is directly proportional to retaining the Customer. In today’ economic world with the fast progress of E commerce and it’s way of capturing market, it has become really …

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What is Mystery Shopping?


Mystery Shopping Service is a tool to evaluate performance of staff and store, so that Clients can use this data…

Mystery Shopping Is Hot Again!

Mystery shopping or a mystery consumer is a tool used externally by market research companies, …

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