{"id":721,"date":"2016-04-10T19:50:32","date_gmt":"2016-04-10T19:50:32","guid":{"rendered":"http:\/\/floorwalk.in\/blog\/?p=136"},"modified":"2024-10-15T08:48:10","modified_gmt":"2024-10-15T08:48:10","slug":"mystery-shopping-for-e-commerce-industry-outontrip-com","status":"publish","type":"post","link":"https:\/\/floorwalk.in\/blog\/mystery-shopping-for-e-commerce-industry-outontrip-com\/","title":{"rendered":"Mystery Shopping for E-commerce Industry – OutonTrip.com"},"content":{"rendered":"\n
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The industry frauds for E-commerce is increasing day by day. With everyday’s news about people duping E-commerce companies like Amazon, Flipkart & Snapdeal, it has become a normal standard practice to conduct Mystery Audits where an auditor acts like a real buyer of a particular item and reports his experience to the companies. Since, the transaction for e-commerce companies takes remotely, there are multiple possibilities where a company can face challenges due to the frauds committed by certain entities.<\/p>\n

Also, with the biggest of the companies diversifying their model from Inventory model to Market place model where a seller can directly come and sell their products where these companies charge a fees for the transaction, it has become a huge concern to take care of the quality. A part of logistics is also outsourced by these companies which becomes a challenge to keep a certain quality for the products supplied to the user. Let us list down a few concerns faced by the companies and how mystery shopping has helped them to reduce their losses.<\/p>\n

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