Welcome to FloorWalk

FloorWalk is a Mystery Shopping and Consumer Insights Company promoted by experts from Retail and Hospitality industry. Our panel of professionals bring along years of experience in the fields of Store Operations, Quick Service Restaurants, Health & Wellness, Buying and Merchandising, Supply Chain and Marketing.

FloorWalk specializes in Mystery Shopping Services for Retail and Hospitality. Our portfolio covers Fashion and Apparel exclusive brand outlets, Electronics and Jewelery chains, Supermarkets and Hypermarkets, Multiplexes, Quick Service Restaurants and Fine Dining, Health and Wellness, Hotels, Airlines and many more service areas.


What we stand for

Our team of experts not only help you design a questionnaire for your business, but also monitor the quality of audits stringently. Many of these audits are done by the professional panellists themselves to highlight the specific service improvement areas. Once the audits are completed, we analyze them for a meaningful interpretation. We believe in providing our clients with a holistic Mystery Shop experience, which identifies opportunities and provides relevant recommendations. We are passionate about helping our clients improve their services, and our world class analytics ensure this.

We value our mystery shoppers and treat them as business partners. We ensure they are paid fairly for their contribution, and more importantly, paid well in time. Our shoppers are provided with the assignments that best suit their profiles. FloorWalk is a Mystery Shopping and Consumer Insights Company promoted by experts from Retail and Hospitality industry. Our panel of professionals bring along years of experience in the fields of Store Operations, Quick Service Restaurants, Health & Wellness, Buying and Merchandising, Supply Chain and Marketing.