A Mystery Shopper, Making a Difference at a Time

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Being a consumer in an ever changing world is hard  and with companies and restaurants failing to do their job properly, it doesn’t help in any way. But there is finally a stop to unheard customer voices and opinions as the evolution of Mystery Shopping has begun.

Being a Mystery Shopper allows you to report and share your voice on companies, restaurants, shops, and spas. You will be able to enjoy a remarkable experience in any place of your choice and indulge in either the food or services they provide. The pros of being a mystery shopper allows you to relax and relish the moment with your friends or loved ones – what better way can you spend a day in a high-quality restaurant and knowing that you can make a difference in the restaurant, if you are not happy with the service. Additionally, the best thing is that you will be reimbursed the amount it cost you in the company or shop. Thus, you will be able to bring a difference to places that requires a change and you won’t be only doing a favour to yourself; but, you would have helped several other customers by not allowing them to suffer through the experience you did and you will also be helping the company by providing them an opportunity to improve.

As innovations continue to develop, mystery shopping is going to be the underlying tool of improvement for companies and restaurants as it mediates the conversation between manufacturers or providers and consumers.  Being a mystery shopper is not just about commenting or assessing on companies’ services, rather it is about ensuring your voice is heard. Mystery shopping allows you to give others – companies, restaurants, shops, offices, and spas an opportunity to improve, to make a difference.

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FloorWalk is a Mystery Shopping and Consumer Insights Company promoted by experts from Retail and Hospitality industry. Our panel of professionals bring along years of experience in the fields of Store Operations, Quick Service Restaurants, Health & Wellness, Buying and Merchandising, Supply Chain and Marketing.

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